平臺於8月26日禁了我的帳戶出金還有交易,還需要我寫一張資產證明跟拍照,當日8月26日我立即配合,平臺之後回覆說那張證明又不行,需要我再提交另外的資產證明,當時我也立即發香港特別行政區的個人稅務單去證明我的資產,當他們收到後又說不是英文文件,不可以用,我都用政府的文件去跟他們交接他們也不接受,我只希望平臺快點還回我錢
https://justforex.asia/cn
【已解決】JUSTFOREX平臺於8月26日禁了我的帳戶出金還有交易
投訴用戶：WWM8821315
投訴平臺：JustForex
投訴時間：2020-09-01 09:27:11
資金存放：
投訴類型：匯款提款問題 挪扣資金問題
維權訴求：索還交易資金
處理詳情
FX110網客服
2020-09-10 09:29:25
9.9收到平臺回復：
The Client 532008 had an open account with Justforex since 01/06/2020. Based on his trading activities and behaviour, his trading account has fallen into the scope of Risk&Dealing department review. The Company considered activities on the account as abnormal and unusual and took it’s right to request additional documents from the Client, according to the Company’s AML Policy. The request to provide a source of funds was sent to the Client on 26/08/2020. The response that satisfied the Company's requirements was received from the Client on 02/09/2020.
After the careful analysis and internal investigation the Company decided to terminate the Client Agreement with the Client 532008 due to compliance reasons we can not disclose. The decision is permanent and cannot be reversed. According to the Client Agreement, the account is closed as on 4th of September and all remaining balances including Client’s funds and earned profits(if any) are returned to the Client’s accounts according to the withdrawal requests.
FX110網客服
2020-09-10 09:33:07
9.10微信聯系用戶核實，用戶表示賬戶余額已經到賬。
評論
暫時還沒評論，來留下你的印象吧
我要評論
發表評論
FX110網客服
2020-09-01 14:50:03
9.1已轉達平臺商。