I am filing this complaint against Taurex Global Limited (Account No. 120038225) regarding the unauthorized deduction of my legitimate trading profit of $3,784.35.
Facts of the Case:
My initial out-of-pocket deposit was only $101**. Through legitimate, 100% manual trading (no EAs or bots), I grew this balance to **$3,735.53.
On 08 September 2026, Taurex manually inserted a synthetic trade entry into my MT5 ledger labeled "CorrUSD, sell 0.10, 1.00 → 37,844.50, Comment: MA1-Correction." This price movement is impossible in any real market, and I did not initiate this trade. It resulted in a deduction of $3,784.35 from my account.
Taurex has already refunded my principal deposit, which confirms that they found no fraud or illegitimate activity on my account. Despite this, they are withholding my legitimate profit based on vague allegations of "Liquidity Exploitation" during the NFP news, without providing any specific server logs, order IDs, or timestamps.
Regulatory Findings:
The UK Financial Conduct Authority (FCA) has officially confirmed in writing (Case Ref #212529042) that I was misled into believing I would be protected under UK rules while my account was placed under their offshore Seychelles entity. The FCA has no jurisdiction to enforce recovery over the Seychelles entity.
Evidence & Previous Actions:
I have filed a formal complaint with the Seychelles Financial Services Authority (FSA).
· My case is also under mediation with **. FX110 itself has flagged Taurex with a "Withdrawal Difficulties" warning and a low user rating of 41.7.
Relief Sought:
I request FX110 to expose this matter and pressure Taurex Global Limited to restore my withheld profit of $3,784.35. I have attached all relevant screenshots as evidence.
FX110網維權中心
2026-09-16 16:36:06
您好，已收到您提交的關於Taurex的投訴，我們已將您的投訴問題轉達至該交易平台。若有收到回覆，我們會在此處同步更新。